Privacy Policy
(Last updated: November 2025)
This privacy policy explains UKEHUB Ltd, trading as UK CCTV Installations, (“we”, “us” or “our”) regarding the ways in which we collect, process, and safeguard information about you, in particular on our website: www.ukcctvinstallations.co.uk.
We care about protecting your privacy, and we are committed to meeting our obligations under the UK General Data Protection Regulation, Data Protection Act 2018, and other laws in regard to your information.
1. Who We Are
Company Name: UKEHUB Ltd trading as UK CCTV Installations
Registered Office: 3rd Floor, 207 Regent Street, London, W1B 3HH (used for official correspondence only)
Email: mail@ukehub.co.uk
Telephone: 0345 311 9911
Website: www.ukcctvinstallations.co.uk
For the purposes of data protection laws, we are the Data Controller of any personal information you provide to us.
2. Information We Collect
We collect and process any information in relation to your interaction with us:
– Contact information such as your full name, email, phone number, and location whenever you fill out our contact/quote forms.
– Information about property or project specifics given when obtaining a quote or visiting the site.
– Technical information like your IP address, type of browser, device, etc., that is collected through Google Analytics.
– Payment information (if you make any transactions) processed via secure merchant services. We do not retain full credit card information on our servers.
3. How We Use Your Information
We use your information to:
– Respond to your enquiries, providing quotations or information regarding their services.
– Oversee and provide CCTV installation or maintenance services.
– Secure payments processing.
– Personalize our website experience, optimizing its performance via analytics.
– Adhere to our legal obligations and business needs.
– (Future use): Send marketing or service updates, if desired.
We will process your personal information only for those purposes for which we have collected it, and on those bases for which we have the lawful grounds to process such information (for example, consent, performance of contract, legitimate interests).
4. How We Share Your Information
We do not sell or rent any information about you to any third parties.
We will share your information only with trusted providers in aiding us in running our business, such as:
– Website hosts, IT support companies.
– Payment processors for secure transactions.
– Analytics providers (for example, Google Analytics).
5. Cookies and Tracking Technologies
Our website employs cookies, which are small files containing information placed on your computer to facilitate functionality, analyze site traffic, and generally improve your browsing experience.
These types of cookies we use:
– Essential cookies: These cookies are needed for website functionality.
– ‘Performance cookies’: These are used through Google Analytics for ‘anonymized usage data’.
– Preference cookies: These cookies remember your cookie consent choices.
It’s also possible to manage, or block, cookies if you wish, via settings on your browser. More information about cookies is provided in our Cookie Policy.
6. Cookie Policy
A cookie is a text file containing small bits of information, which is stored in your browser/device.
We use cookies to:
– Make pages with many links faster.
– Learn about our website’s users.
– Ensure security, preventing unauthorized use.
You have the option to delete cookies from your computer or block them. But turning off cookies could affect some features on our site.
For more information on cookies generally, visit
7. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes it was collected for.
When data is no longer required, we securely delete or anonymise it.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
– Access to your own data.
– Correct inaccuracies.
– Request for Erasure (‘right to be forgotten’).
– Limit or oppose processing.
– Withdraw consent at any time.
– Demand data portability.
To enforce any such right, you must notify us at adam@ukehub.co.uk. We shall thereafter respond to your communication in one month, in accordance with law.
9. Data Security
We employ appropriate technical and organizational safeguards to secure your private information.
Please note, however, that no internet communication is entirely secure, and by transmitting information to us, you do so at your own risk.
10. International Data Transfers
Your information is stored on servers based in either the United Kingdom or EEA.
If we choose to move such information out of these countries, we will provide those countries with appropriate safeguards.
11. Links to Other Websites
Our site may contain links to other websites. Our company is not responsible for the use of your information on other websites.
12. Updates to This Policy
We reserve the right to make any changes to this Privacy Policy at any time.
All updates will be posted on this page with an updated ‘Last updated’ date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Data Protection Officer
UKEHUB Ltd trading as UK CCTV Installations
Email: mail@ukehub.co.uk
Telephone: 0345 311 9911
If you are not satisfied with our response, you can raise a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
© 2025 UK CCTV Installations. We respect your privacy and protect your data in line with UK GDPR. Read our Privacy Policy at www.ukcctvinstallations.co.uk/privacy-policy.